Job Title: Program Assistant -- Temporary Contract Position

Position Detail:

- Position Type: 5-month contract ending March 31, 2027
- Hours: Up to 24 hours per week
- Location: Brain Care Centre
- Reports To: Executive Director
- Status: Temporary, part-time
- Start Date: November 2026
- End Date: March 31, 2027

About Brain Care Centre:

Brain Care Centre exists to give those impacted by acquired brain injury the supports they need to overcome limitations, reconnect, rebuild, and thrive in the community. Brain Care Centre is a registered charitable, not-for-profit organization providing programs and services that support individuals living with the effects of acquired brain injury.

Position Summary:

The Program Assistant supports the day-to-day operations of Brain Care Centre by providing administrative, program planning, and organizational support. This position helps ensure the smooth delivery of services, programs, classes, groups, and organizational initiatives. Working closely with program staff, administration, and leadership, the Program Assistant assists with scheduling, reporting, client supports, resource preparation, technology assistance, outreach activities, and other operational tasks as required.

This position is well suited to an individual who is highly organized, comfortable with technology, enjoys working with people, and can effectively manage multiple priorities in a dynamic nonprofit environment.

Qualifications:

- Certificate, diploma, or degree in administration, human services, communications, social sciences, community support, or a related field is an asset
- Experience providing administrative or program support in a nonprofit, healthcare, education, or community service setting is considered an asset.
- Robust command of confidentiality and recordkeeping integrity in alignment with the HIA and PIPA.




- Strong organizational, time management, written communication, and interpersonal skills.
- Proficiency with Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint.
- Ability to work independently and collaboratively within a team environment.
- Experience supporting virtual meetings or online learning platforms is considered an asset.
- Familiarity with hybrid work environments is an asset.
- Strong attention to detail and organizational skills.
- Effective communication and interpersonal skills.
- Ability to manage multiple tasks and competing priorities.
- Initiative, sound judgement, and practical problem-solving ability.

Responsibilities:

Program Support

- Support the scheduling and coordination of Brain Care Centre programs, classes, groups, and individual services, including assisting clients in accessing virtual offerings.
- Complete appointment reminders, registration follow-up, attendance tracking, and participant communications.
- Assist with the preparation, organization, and distribution of program materials and participant resources.
- Create and assemble class packages, handouts, orientation materials, and resource kits.
- Assist staff with documentation updates, data entry, tracking systems, and administrative processes.
- Assist in pre-screening referrals.
- Provide general reception, office, and administrative support as needed.




- Contribute to maintaining accurate records and documentation to support organizational accountability and funder requirements.
- Assist with special projects, planning activities, and operational initiatives as assigned.
- Support organizational functions and events, including room set-up, materials preparation, registration, and logistical coordination.

Outreach and Community Engagement

- Support community outreach efforts, awareness activities, and promotional initiatives.
- Assist with event preparation, registration management, and logistics.
- Help maintain and update program information, resource materials, and organizational communications.
- Support community presentations, information sessions, and public engagement activities as required.

Other Job Expectations:

- Conduct all activities in accordance with Brain Care Centre’s Mission, Vision, Values, Code of Conduct, and organizational policies and procedures.
- Adhere to high standards of ethical practice, privacy, and confidentiality.
- Participate as a professional, positive, and supportive team member.
- Support organizational events, initiatives, and activities as required.
- Undertake other duties reasonably assigned by the Executive Director or designate.

Compensation:

$18-20/hour. This role is not benefit eligible, the position can be done by an independent contractor.

To Apply:

Submit a cover letter and resume in a single PDF document to executivedirector[at]braincarecentre[dot]com.

Brain Care Centre is committed to fostering an inclusive and supportive workplace. We welcome applications from individuals of diverse backgrounds and experiences.

Pay: $18.00-$20.00 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

- Flexible schedule

Work Location: Hybrid remote in Edmonton, AB T5B 3H7

📌 Program Assistant (North Central Edmonton)
🏢 Brain Care Centre (BCC)
📍 North Central Edmonton