Experienced Customer Service & Inside Sales Representative

Full‑time | Leduc, AB

About Stitchery and More

Stitchery and More is a full‑service promotional company built on strong client relationships, fast turnaround, and high‑quality branded merchandise. We’re a hands‑on, supportive team that values initiative, communication, and real‑world experience. If you thrive in a busy environment and enjoy helping customers bring their ideas to life, you’ll fit right in.

What You’ll Do

- Manage customer accounts with professionalism and accuracy
- Handle inquiries, quotes, and order processing from start to finish
- Recommend products, decoration methods, and branding solutions based on client needs
- Coordinate with production to ensure timelines, details, and artwork are correct
- Support walk‑in customers and maintain a welcoming showroom environment
- Troubleshoot issues, follow up proactively, and maintain robust client relationships

What We’re Looking For

- 2+ years of experience in customer service, inside sales, or account management
- Strong communication skills — written, verbal, and client‑facing
- High attention to detail and accuracy in a fast‑paced workflow




- Ability to manage multiple projects and deadlines at once
- Comfortable with business software (SAGE)
- Professional, reliable, and team‑oriented
- Experience in promotional products, apparel decoration, or print production is an asset

Why Join Us

- Work directly with clients and see your projects come to life
- Be part of a small, supportive team where your experience actually matters
- Opportunities to grow into leadership, quoting, or project‑management roles
- Staff merch perks and a fun, creative environment

Perks & Benefits

- Competitive wage based on experience
- Staff apparel allowance
- Monthly team lunch
- Casual dress, on‑site parking, and store discount

Schedule

- Full‑time, Monday–Friday day shifts
- Occasional overtime during peak seasons

Application Questions

- Do you have reliable transportation?
- Do you live locally and can commute each day?
- Language: English (required)
- Work Location: In person

Pay: $21.00-$25.00 per hour

Benefits:

- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Experienced Customer Service & Inside Sales Representative (Nisku)
🏢 Stitchery and More - 1 Stop Marketing Center
📍 Nisku