Dr. Bastien Mole Clinic – Sarnia, Ontario

Job Type: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday (day shift)
Location: Sarnia, Ontario
Compensation: Negotiable based on experience and qualifications

Job Description

Dr. Bastien Mole Clinic is seeking an experienced, highly organized, and professional Medical Receptionist / Medical Office Assistant to join our busy medical practice specializing in mole assessments, skin cancer detection and treatment, and mole mapping surveillance.

The successful candidate will independently manage front-desk operations, coordinate patient appointments efficiently, handle telephone inquiries, and ensure excellent communication between patients, physicians, and clinical staff.

We are looking for a dependable, personable individual with strong organizational skills who can multitask effectively in a fast-paced medical environment. Experience with Accuro Electronic Medical Records (EMR) is strongly preferred.

Key Responsibilities

- Answer and manage incoming telephone calls professionally and efficiently.
- Triage patient inquiries, referrals, and appointment requests for OHIP-insured and private-pay services according to established clinic protocols, escalating clinical concerns to appropriate medical staff.
- Efficiently schedule consultations, biopsies, surgical procedures, mole mapping, and follow-up appointments to maximize physician availability and maintain smooth patient flow.
- Greet patients warmly and professionally upon arrival.
- Register patients and accurately collect and update demographic information, contact details,



and Ontario health card information.
- Check patients in and out of the clinic and arrange appropriate follow-up appointments before departure.
- Maintain accurate patient records and appointment schedules using Accuro EMR.
- Efficiently type or dictate administrative notes directly into patient charts, including scheduling information, patient communications, and encounter-related documentation.
- Process incoming referrals, patient correspondence, and other administrative documentation.
- Communicate effectively with physicians, nursing staff, and other clinic personnel to coordinate daily clinic operations.
- Provide patients with accurate information regarding appointment procedures, OHIP-covered services, and private-pay services.
- Maintain strict patient confidentiality and comply with applicable privacy legislation.
- Maintain a clean, organized, and welcoming reception environment.
- Prioritize multiple responsibilities while maintaining accuracy, professionalism, and courtesy.

Qualifications and Skills

- Previous experience as a Medical Receptionist or Medical Office Assistant is preferred.
- Experience with Accuro EMR is strongly preferred and considered a significant asset.




- Excellent telephone etiquette, communication skills, and patient service abilities.
- Strong organizational skills with the ability to manage a busy appointment schedule efficiently.
- Proficient computer skills, including efficient typing, accurate data entry, and the ability to use voice dictation software for chart documentation.
- Familiarity with OHIP, medical referrals, and private-pay medical services is an asset.
- Ability to work independently, prioritize responsibilities, and adapt to changing clinical demands.
- Strong attention to detail and commitment to patient confidentiality.
- Professional, courteous, reliable, and capable of working collaboratively with all clinic staff.
- Ability to remain calm, efficient, and respectful when dealing with high patient volumes and competing priorities.

What We Offer

- Full-time, permanent employment.
- Consistent weekday daytime schedule (40 hours per week).
- Prospect to work in a focused medical practice specializing in skin cancer diagnosis, treatment, and mole surveillance.
- Professional and collaborative clinical environment.
- Compensation based on experience and qualifications.

How to Apply

Interested candidates are invited to submit their résumé outlining their relevant medical office experience, including any experience with Accuro EMR.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $18.00-$21.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Medical Receptionist (Sarnia)
🏢 Dr. Bastien Skin and Mole Clinic
📍 Sarnia