Job Description

How You’ll Make an Impact:

Business & Financial Acumen

- Develop recent and emerging business solutions for continuous growth and effective day-to-day operations
- Build and analyze budget/P&L; statements
- Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
- Proactive planning of future business growth plans, including expansion of scope of services

Client Relationships & Contract Management

- Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
- Develop a business strategy in line with current and emerging client needs
- Build long-term relationships with client that add value and are based on mutual trust and partnership model
- Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
- Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People





- Lead by example; inspire your employees to follow your own actions
- Strong employee relations through the ability to manage diverse teams
- If applicable: Ability to build positive union relationships
- Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
- Organization, planning and monitoring of employee daily activities

Culture & Compliance

- Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
- Foster a strong health and safety culture, for our employees and our clients and customers
- Encourage diversity and inclusion
- Advocate for corporate social responsibility
- Drive creative innovation
- Desire for continuous improvement and growth in compliance with operating standards
- Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit
- Directs business practices that uphold Sodexo’s mission and values

📌 General Manager Food Services (CSNM), Long Term Care (81357001)
🏢 Sodexo Canada
📍 Scarborough