Lead human-centered design for Microsoft Dynamics 365 and public digital services remotely from anywhere across Canada. Improve access for thousands of users. Our Edmonton client seeks a Senior Service and UX Designer for enterprise digital services, modernization projects, and public-facing web platforms. You will shape service models through research, prototyping, accessibility, and collaboration. The initial contract lasts 12 months. Key Responsibilities:

Lead human-centered design across digital platforms and public portals Plan research, interviews, workshops, and usability testing Create journey maps and service blueprints Translate requirements into wireframes, flows, architecture, and prototypes Apply WCAG 2.2 AA and conduct design reviews Requirements:

Senior UX or Service Designer experience leading web initiatives Proficiency with prototyping, wireframing, and journey mapping Experience building enterprise design systems Solid user research and usability evaluation background Experience with Agile teams and Microsoft Dynamics 365 Bring senior service design, UX research, accessibility, and prototyping expertise to Edmonton’s public digital initiatives.

📌 Senior Service and UX Designer (Edmonton)
🏢 S.i. Systems
📍 Edmonton