Title: Manager, GTB Resiliency (12 month contract)

Requisition ID: 277334 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us. As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk. At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.
S., Mexico, and we are seeking top tier talent to complement our organization. Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The Manager, Payments Operational Resiliency is responsible for supporting and executing a global payments resiliency framework, focused on documenting and testing preventative measures. The payments resiliency framework supported by this individual and team will be responsible for safeguarding the bank’s critical payment services from technology disruptions and outages as well as attacks and threats from malicious parties. This role focuses on strengthening the bank’s ability to anticipate and recover from operational and technology-related disruptions, while minimizing customer, financial and reputational impact.



Is this role right for you? In this role you will: Execute and enhance the payments operational resiliency framework, ensuring resiliency principles are consistently embedded across end-to-end payment processes. Assess operational processes and capabilities to identify resiliency gaps and drive improvements in prevention, readiness, and recovery. Support the identification and execution of operational change initiatives that strengthen resiliency and reduce customer, operational, and financial impact during disruptions. Maintain and enhance operational resiliency documentation and artifacts (e.g., process documentation, playbooks, procedures) in alignment with enterprise and regulatory standards. Partner with business, operations, risk, compliance, AML, and incident response teams to integrate resiliency considerations into day-to-day operations and transformation initiatives. Seek a deep understanding of the end-to-end payment process, working across operational teams in GWO, MTO, Treasury, Finance, Global Ops, BSC, Canadian Banking and Compliance to ensure successful implementation of target state processes. Support and lead assigned workstreams within enterprise and regulatory operational resiliency initiatives, ensuring delivery of agreed milestones and testing commitments. Provide operationally focused support and execution to a cross-functional team of members spanning operations, technology, and business.



Work in a cross-functional agile environment with Design, Engineering, Analytics Teams as well as Business Stakeholders to create value and deliver a world-class customer experience. Create an workplace in which his/her team pursues effective and efficient operations of your respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: Bachelor’s degree in Business, Engineering, Computer Science or equivalent 3+ years of experience in financial, operations management or related field. Proven knowledge of the high-value payments domain including wire payments, SWIFT, ISO20022, FI Clearing, Financial Market Infrastructures (FMI), and other global RTGS models. Solid knowledge of the domestic low-value payments domain including ACSS, EFTs, ACHs, bill payments, cheque processing and clearing, Interac, and real time payment and settlement frameworks in production and under development An Agile mindset with a focus on delivering business value associated with operations transformation Experience in related Payments operations or other areas of capital markets including FX, reconciliation, settlement Ability to design and navigate through conflicting priorities, turning ambiguity into clarity in a fast
- changing environment Proven co

📌 Manager, GTB Resiliency (Toronto)
🏢 Scotiabank
📍 Toronto