Job Title: Administrative SupportLocation: Surrey, BCPosition Type: Full-TimeIndustry: Third-Party Logistics (3PL) / Transportation / Supply ChainAbout UsAt the heart of our business is a strong commitment to customer service. As a fast-growingthird-party logistics provider based in Surrey, BC, we service clients across North America with afocus on responsiveness, reliability, and long-term partnership. Specializing in freightbrokerage, warehousing, and supply chain consulting, we deliver smart, cost-effective logisticssolutions tailored to each client's unique needs. Our team takes pride in going the extra mile toensure a seamless experience every step of the way.Position SummaryReporting to the Administration Manager, the Administrative Support role is an entry- to midleveladministrative role and supports the execution of all aspects of the Administrationdepartment. This role completes tasks in Billing, Accounts Receivable, Accounts Payable, andother administrative functions as needed.Key ResponsibilitiesBilling Accurate daily billing of customer shipments in alignment with standardized procedures Create additional invoices as required for any additional charges Ensure all special billing clients are invoiced within the parameters of their procedure Identify issues preventing orders from correctly rating and fix where possible Complete all reporting requirements related to the billing function on timeAccounts Receivable Process cash receipts,



including scanning cheques and processing credit cards Process new customer credit applications Perform customer account reconciliations as needed Monitor customer accounts to ensure adherence to payment terms When required, work with customers to collect on overdue accountsAccounts Payable Audit, process, and post carrier invoices in correlation to shipments Prepare weekly payment run Contact vendors to revise incorrect billing Reconcile carrier/vendor statements Update vendor files as required Request backup documents from carriersAdministrative Support Maintain a customer service mindset, promptly investigate and respond to questions Contribute to the continuous improvement of all aspects of the Administrationdepartment Oversee the customer claims process for damaged and lost goods Update Standard Operating Procedures as necessary Save and send backup documents (BOL/POD) as requiredQualifications Proficiency in Microsoft Office, including Excel, Word, and Outlook Basic accounting and administrative knowledge/experience Robust time management skills with the proven ability to multitask and prioritize Strong work ethic and superior attention to detail and accuracy A positive attitude and ability to work in a team environment Understand and practice the importance of private and confidential information Ability to develop, plan, and implement short- and long-term goals Experience in Logistics/Transportation is an asset Experience with TruckMate or other Transportation Management Software is an asset A Post-Secondary Certificate, Diploma, or Degree in a related field is an asset

📌 Administrative Support (Surrey)
🏢 Radius Logistics
📍 Surrey