Lead international customer service operations at Teledyne Digital Imaging using SAP expertise and robust intercultural communication across multiple regions. This 14-month contract oversees teams serving technology customers worldwide.

As a seasoned Customer Service Manager, you will report to the Director of Sales Operations and Planning. You will guide representatives supporting the Teledyne Machine Vision Camera Group and Teledyne Optech. The work spans order acceptance, sales orders, RMAs, customer setup, and sales support.

Key Responsibilities:

- Manage representatives in Canada, Japan, and Germany
- Verify purchase orders against established acceptance standards
- Enter and maintain sales orders in SAP
- Process customer returns and RMAs
- Communicate schedule updates with sales teams and customers

Requirements:

- Five years of customer service or team management experience
- Technology manufacturing experience preferred
- Extensive ERP knowledge, preferably SAP
- Strong interpersonal skills and intercultural awareness
- Experience managing international teams is a plus

Bring international leadership, SAP knowledge, and customer service management experience to Teledyne’s globally connected operations.

📌 International Customer Service Manager (London)
🏢 Teledyne Technologies
📍 London