Technical support specialist - wholesale trade (Montreal)

Technical support specialist - wholesale trade (Montreal)

30 Oct
|
Big Bang ERP
|
Montreal

30 Oct

Big Bang ERP

Montreal

- Durée de l'emploi: Permanent

- Langue de travail: Bilingue

- Heures de travail: 40 hours per week

- Education:

- Expérience:

Education

- Bachelor's degree
- or equivalent experience

Work setting

- Sales

Tasks

- Prepare sales or other contracts
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Conduct sales transactions
- Prepare and administer sales contracts
- Use sales forecasting software
- Consult with clients after sale to provide ongoing support
- Reach to clients after sale or signed contracts to provide ongoing support
- Review and adapt information regarding product innovations, competitors and market conditions
- Train customers' staff in the operation and maintenance of equipment
- Provide clients with presentations on the benefits and uses of goods or services
- Resolve product and service related problems
- Advertise and/or promote products, sales or services
- Provide customer service
- Supervise activities of other technical sales specialists
- Plan, direct and monitor activities of sales department
- Assess business opportunities and develop strategies
- Analyze technical documents and reports
- Communicate technical problems, processes and solutions
- Lead sales team in building relationships with business clients and manage negotiations of sales contracts
- Prepare and co-ordinate the production and submission of summary briefs and reports
- Execute full lifecycle software development
- Estimate cost of projects
- Ensure details follow the project's original intention
- Coordinate projects and programs

Computer and technology knowledge

- Salesforce
- iOS
- Electronic mail
- Database management
- MS Excel
- MS Office
- MS Word
- Adobe Suite
- Shopify
- Enterprise resource planning (ERP) software
- SQL
- Cloud

Travel bookings





- International travel

Type of experience

- Sales and marketing

Area of work experience

- Technical service and/or marketing

Planning specialization

- Public participation and conflict resolution

Sales experience

- Consulting services
- Software
- Marketing

Transportation/travel information

- Willing to travel
- Willing to travel internationally

Work conditions and physical capabilities

- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Ability to work independently

Own tools/equipment

- Internet access
- Cellular phone

Personal suitability

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Flexibility
- Initiative
- Creativity
- Positive attitude
- Dependability
- Adaptability
- Energetic

Screening questions

- Are you available for shift or on-call work?
- Are you currently a student?
- Do you have experience working in this field?
- Do you have the equipment you need to work from home (like internet and a workspace)?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

- Early morning

Experience

- 1 year to less than 2 years

Employment terms options

- Shift
- Flexible schedule
- Morning
- On call
- Day

Green job

- Involves duties and responsibilities that lead to positive environmental outcomes

Workplace information

- Hybrid

Health benefits

- Dental plan
- Disability benefits
- Paramedical services coverage
- Vision care benefits

Financial benefits

- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)

Other benefits

- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program

📌 Technical support specialist - wholesale trade (Montreal)
🏢 Big Bang ERP
📍 Montreal

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