MS Dynamics 365 Techno Functional Consultant

Job Type: Full Time
Location: Mississauga, ON
Work Mode: Onsite Primary Skills

Microsoft Dynamics 365 Finance & Operations (F&O;)

Supply Chain Management (SCM)

Techno-Functional Support & Configuration Job Overview

We are seeking a skilled and motivated MS Dynamics 365 Techno Functional Consultant to provide ongoing support, maintenance, and optimization of Microsoft Dynamics 365 Finance & Operations (F&O;), Supply Chain Management, and Project Operations. The consultant will troubleshoot system issues, configure modules, support end users, and collaborate with technical and business teams to improve system functionality and ensure smooth financial and operational processes. Key Responsibilities

Support & Troubleshooting: Provide day-to-day support for Microsoft Dynamics 365 F&O;, resolve technical and functional issues, and escalate complex problems when required.

Incident Management: Handle incidents and service requests while ensuring timely resolution and adherence to service-level agreements (SLAs).

System Configuration & Maintenance: Assist with configuring and maintaining Dynamics 365 modules, including Finance, Supply Chain Management, Human Resources, and Project Operations.

System Optimization: Perform regular system checks, maintenance, and optimization to improve performance and reliability.

Enhancements & Process Improvement: Support the design, testing,



and implementation of current features, functionalities, and system integrations.

Technical Collaboration: Work with developers and technical teams to troubleshoot customizations, integrations, and application-related issues.

Version Upgrades & Patches: Assist with application upgrades, patches, and new releases, ensuring minimal disruption to business operations.

Compliance & Security: Help maintain application security, compliance standards, and applicable financial controls and regulations.

End-User Support: Guide users on system functionality, resolve operational queries, and help improve overall system adoption. Required Skills & Qualifications

Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O;).

Knowledge of Dynamics 365 Finance, Supply Chain Management, and Project Operations modules.

Experience in functional configuration, application support, troubleshooting, and issue resolution.

Understanding of incident management, service requests, and SLA-based support.

Experience supporting system enhancements, integrations, patches, and upgrades.

Strong analytical, problem-solving, and communication skills.

Ability to collaborate effectively with business users, developers, and technical teams.

Understanding of application security, compliance, and financial controls.

📌 MS Dynamics 365 Techno Functional Consultant (Mississauga)
🏢 AceStack
📍 Mississauga