Drive transformation in technology services as the VP of MSP Operations with Lyra Technology Group. Focus on enhancing performance and delivery for independent MSPs within a decentralized workplace. In this pivotal role, you’ll partner with CEOs and local leadership across diverse MSPs to pinpoint operational gaps and elevate execution. Your experience within MSP or IT services will help in improving service delivery, project operations, and overall profitability. This isn’t about managing just one MSP; Partner with operational leaders to enhance business performance
• Drive excellence in service delivery and KPI management
• Identify risks and improvement opportunities across the portfolio
• Analyze operational data to reveal trends and insights Proven track record improving operational performance
• Comfortable influencing senior leaders
• Ability to travel within Canada and the U.
Leverage your MSP insights to uplift performance across Lyra's expanding portfolio. #

📌 VP, Technology Operations (Canada)
🏢 Lyra Technology Group
📍 Canada