Technical Solutions Development Manager, Data Analytics, Google Cloud Support Share Technical Solutions Development Manager, Data Analytics, Google Cloud Support X This posting is for an existing vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes. Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. ~13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process). ~Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP. ~ Experience with Linux/Unix or a related operating system (e.g., Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks. Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications. Knowledge of networking fundamentals (e.g., Knowledge of basic web technologies (e.g., HTML, DNS, TCP, etc). The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. This role requires you to work in a shift pattern or non-standard work hours as required. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.



Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Canada: $174000
- $178000 (CAD) + 20% bonus target + equity + benefits Lead a team of individuals, meeting regularly to discuss performance, development, and provide feedback and coaching, and set and communicate individual and team priorities. Manage customer issues through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity. Understand Google's product technology and architectures by troubleshooting, reproducing, determining the root cause for customer-reported issues, and build tools for faster diagnosis. Act as a consultant and subject matter expert for stakeholders in developing, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. Work as part of a team of developers/consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard work hours or shifts. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate productive collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants.

📌 Technical Solutions Development Manager, Data Analytics, Google Cloud Support (Canada)
🏢 Google
📍 Canada