Hybrid, 3 days onsite, 2 days remote. Language: Solid written and verbal English communication skills 12-month contract, with transformation work anticipated over 12 to 18 months Our client, a leading organization in the financial services industry, is seeking an experienced Manager, Client Service and Fund Operations Transformation to support day-to-day operations while playing a key role in a major back-office transformation initiative. This opportunity offers a balance of operational leadership and project delivery. You'll collaborate with Canadian and global teams, strengthen client servicing processes, and help implement meaningful changes that improve efficiency, manage risk, and support long-term operational success. Opportunity to contribute to a significant transformation initiative within a global financial services environment. Exposure to cross-functional teams, senior stakeholders, and international project partners. You'll act as a key escalation point for complex client service inquiries, operational challenges, and third-party service provider issues. You'll oversee day-to-day fund operations, recordkeeping administration, client servicing processes, and operational controls. You'll lead Canadian workstream activities supporting a broader fund administration transformation, including planning, testing, implementation readiness, and milestone tracking. You'll partner with global teams to ensure Canadian business requirements, regulatory considerations, and operational priorities are reflected in project delivery.



You'll collaborate with Sales, Relationship Management, Legal, Compliance, Finance, and Product teams to resolve issues and improve the client experience. You'll identify opportunities to streamline processes, strengthen controls, and implement sustainable operational improvements. You'll provide guidance to colleagues and coordinate stakeholder communications, governance updates, and project reporting. 10+ years of experience in client service, fund operations, investment operations, fund administration, or related financial services functions. Demonstrated experience managing complex operational escalations and collaborating with third-party service providers. Proven project management capabilities, including coordinating deliverables, managing risks, and supporting operational transformation. Knowledge of regulatory requirements, operational controls, and risk management practices. If youve never worked with a staffing agency before, we make it easy. Then, if youre a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy On occasion, we also use AI-assisted tools to help review applications. #

📌 Manager, Client Service and Fund Operations Transformation (Canada)
🏢 Altis Technology
📍 Canada