Responsable Senior de l'Expérience Client (Canada)

Responsable Senior de l'Expérience Client (Canada)

30 Oct
|
SSENSE
|
Canada

30 Oct

SSENSE

Canada

Transformez l'expérience client chez SSENSE en tant que Responsable Senior. SSENSE, célèbre pour son mélange de marques de luxe, recherche un Responsable Senior de l'expérience client. Vous superviserez l'assistance client, l'activation et la protection, tout en guidant une équipe mondiale en français et en anglais. Aligner les objectifs d'assistance et d'intelligence client
• Auditer les performances avec des KPI globaux précis
• Baccalauréat en commerce ou domaine connexe
• Compétences en français et en anglais nécessaires
• Expertise CRM et des applications IA/LLM
• Historique en gestion de flux de travail Agile/DevOps Apportez votre vision et vos compétences en gestion à l'équipe de SSENSE pour redéfinir l'excellence en expérience client. #

📌 Responsable Senior de l'Expérience Client (Canada)
🏢 SSENSE
📍 Canada

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