Elevate your career as the Director of Program Customer Management at Bombardier, where hybrid work policies promote flexibility. Drive excellence in aerospace with over 15 years of experience as a collaborative leader. As the Director of Program Customer Management, you will lead a high-performing team, manage customer requests across aircraft platforms, and ensure timely delivery of solutions. With a focus on customer experience and technical feasibility, your strategic partnerships will enhance cross-functional collaboration. Your contributions will directly impact profitability and operational excellence across the organization. Key Responsibilities:

- Authorize aircraft-specific configuration profiles for production
- Serve as a strategic partner to Sales teams for response strategies




- Ensure profitability through pricing and proposal recommendations
- Align stakeholders across Engineering, Supply Chain, and Finance
- Lead continuous improvement initiatives in customer request management

Requirements:

- Over 15 years of aerospace industry experience
- University degree in Engineering or Business Administration
- Proven ability to build strategic relationships
- Solid knowledge of configuration and change management principles
- Bilingual proficiency in English and French

Lead exceptional customer management initiatives at Bombardier and foster a culture of innovation and operational excellence. #J-18808-Ljbffr

📌 Director of Customer Management at Bombardier (Canada)
🏢 Bombardier
📍 Canada