Digital Marketing Coordinator - Programs & Administration (Markham)

Digital Marketing Coordinator - Programs & Administration (Markham)

30 Oct
|
Markham Board of Trade
|
Markham

30 Oct

Markham Board of Trade

Markham

The Markham Board of Trade (MBT) is seeking a highly organized, dependable, and detail-oriented Marketing Coordinator to support program delivery, administration, event coordination, registrations, records management, and digital process improvement.

This role is ideal for someone who enjoys planning, organizing, supporting people, maintaining accurate records, and helping operations run smoothly.

This role has a primary focus on structure, coordination, administration, and process support, while also contributing to shared team priorities including communications support, event execution, member experience, and cross-functional coverage as needed.

Key Responsibilities

Program Coordination

- Support the planning, coordination, and execution of MBT programs, events, meetings, and related initiatives.
- Assist with venue coordination, supplier communication, scheduling, setup requirements, registration preparation, attendee materials, badges, lists, and event logistics.
- Help manage event timelines, checklists, and follow-up activities.
- Support on-site event registration, guest service, event setup, and post-event wrap-up.
- Assist with sponsor fulfillment and help ensure program and event deliverables are completed accurately and professionally.

Administration & Records Management

- Help manage administrative workflows, internal coordination, and day-to-day office support.
- Maintain organized records, tracking sheets, templates, inventories, and operational documents.
- Assist with database updates, registration records, contact information, and program documentation.

Registration & Reporting Support

- Manage and update registration lists, attendance records, and related program data.
- Assist in preparing rosters, handouts, name badges, and event materials.




- Help maintain accurate and timely records for internal reporting and follow-up.
- Support information tracking that helps strengthen program delivery, attendance, and service quality.

Financial Coordination Support

- Assist with organizing expense and revenue records related to programs, events, and administrative activities.
- Prepare supporting financial information for the bookkeeper and QuickBooks Online processes.
- Help track invoices, payment records, registrations, petty cash, and event-related financial details.
- Support timely, accurate, and well-organized financial documentation.

Digital Process Improvement

- Support administrative coordination, workflow efficiency, and digital process improvement across programs and operations.
- Help improve internal systems for registrations, records, follow-up, reporting, and program delivery.
- Assist in keeping information organized, accessible, and up to date across relevant tools and processes.
- Contribute to improved consistency, responsiveness, and organizational effectiveness.

Shared / Cross-Functional Responsibilities

- Support MBT programs, events, and organizational initiatives as part of a collaborative team approach.
- Provide back-up support to communications, website, promotional, and event-related activities during peak periods or team absences.




- Work closely with the Communications & Digital Channels role to ensure accurate and timely information is available for promotion.
- Assist with website updates, event information, basic promotional coordination, or public-facing support where needed.
- Help ensure a skilled, consistent, and responsive experience for members, attendees, sponsors, and stakeholders.
- Contribute to a flexible, team-oriented environment where responsibilities may shift based on organizational needs.

Qualifications

- Postsecondary studies or recent completion in Business, Administration, Event Management, Communications, Marketing, or a related field or related work experience.
- Strong organizational, administrative, and coordination skills.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Comfortable managing multiple tasks, timelines, and priorities.
- Professional, dependable, and service-oriented approach.
- Able to work independently and collaboratively in a team setting.

Assets

- Experience in event coordination, administration, customer service, or member support.
- Familiarity with registration systems, databases, CRMs, or digital record-keeping tools.
- Basic bookkeeping or financial administration experience.
- Experience preparing accurate records for bookkeeping or QuickBooks Online.
- Familiarity with website content updates, program support, or event promotion coordination.
- Additional language skills are an asset in supporting outreach to Markham’s diverse business community.

Success in This Role

- Programs and events are well organized and smoothly delivered.
- Administrative records, registration data, and financial support documents are accurate and timely.
- Internal processes are well coordinated and continuously improved.
- Members

📌 Digital Marketing Coordinator - Programs & Administration (Markham)
🏢 Markham Board of Trade
📍 Markham

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