Our partner is looking for a Financial Services Operations Analyst based in Canada. The Financial Services Operations Analyst will play a key role in ensuring the successful delivery, implementation, and ongoing performance of financial products in a dynamic, technology-driven environment. This position combines operational ownership, cross-functional collaboration, and process improvement to support product launches and enhancements from planning through execution. Working closely with product, technology, and operations teams, you will translate business requirements into actionable plans while ensuring operational readiness, quality, and compliance. You will also help strengthen controls, streamline workflows, and identify opportunities for automation and greater efficiency. This role is ideal for an analytical, detail-oriented qualified who thrives in complex environments, takes ownership of outcomes, and enjoys solving problems that improve financial services operations. Serve as the primary operational owner for an assigned financial product line, overseeing day-to-day execution, ongoing support, and operational change delivery. Coordinate Product Implementation: Partner with product leaders, operations stakeholders, and technology teams to implement new products, enhancements, and process changes. Translate product requirements into operational plans covering workflows, readiness checklists, dependencies, risks, and delivery timelines. Support Launches and Changes: Coordinate end-to-end product launches and operational updates, ensuring readiness across systems, processes, documentation, controls, and downstream activities. Lead Testing and Validation: Plan and execute functional tests, end-to-end scenarios, and quality checks to validate product functionality and operational readiness. Create, update, and maintain product-specific operating procedures to support consistency, accuracy, and compliance.



Establish and maintain operational monitoring and audit routines, including reconciliations, exception tracking, control checks, and issue remediation. Resolve Issues and Manage Escalations: Act as a subject matter expert for assigned products, supporting troubleshooting, root-cause analysis, and the resolution of operational challenges. Communicate Performance and Risks: Provide clear, actionable updates to leadership on implementation readiness, risks, defects, operational outcomes, and improvement opportunities. Bachelor's degree in a relevant field, or equivalent education and professional experience. Relevant

Experience:
At least 3 years of experience in banking, financial services, lending, fintech, or a related operations environment. Financial Services Expertise: Strong understanding of financial services operations, preferably within regulated environments. Product Operations Knowledge: Familiarity with product lifecycles, including implementation, change management, testing, launch readiness, and ongoing operational support. Project and Change Execution: Testing and Quality Assurance: Experience with operational testing, quality assurance, audit support, internal controls, or validation processes. Data-Driven Decision-Making: Ability to use operational data and performance insights to identify issues and recommend improvements. Preferred Financial Product

Experience:
Direct experience with banking-as-a-service, fintech, consumer lending, payment products, or prepaid cards. Regulatory Awareness: Familiarity with regulatory requirements and compliance considerations relevant to financial products. Technical

Skills:
Proficiency in SQL or Power BI (PBI) is an advantage. Competitive

Salary:
Annual compensation ranging from CAD $64,800 to CAD $97,200, as advertised. Remote Work: A remote position based in Canada. Full-Time Opportunity: Full-time employment in a financial services operations environment. Accommodations are available during the recruitment process to support candidates' accessibility needs. #

📌 Finance, Planning (Ottawa)
🏢 Jobgether
📍 Ottawa