## Position Overview Job Title: Security Command Centre Operator Employment Type: Full-Time Pay Rate: $32.85 per hour ## Site Overview The Security Command Centre serves as the central 24/7 communication hub for client facilities across the province. It connects field staff, management, on-call personnel, and subcontractors to deliver immediate emergency response coordination and incident management. ## What You'll Be Doing As a Security Command Centre Operator, you will maintain critical communications and monitor security operations across multiple locations. Key duties include:
- Monitoring live video surveillance, intrusion alarms, and incident feeds.
- Dispatching emergency services and security guards as needed.
- Directing, communicating with, and instructing staff in the field during incidents.
- Handling after-hours service requests and triaging technical or system issues.
- Maintaining detailed incident logs and evidence reports.
- Operating integrated CCTV, access control, and alarm platforms.
- Managing phone, email, and internal communications efficiently.
- Conducting daily compliance audits while maintaining composure in fast-paced situations. ## Must Haves
- Valid BC Security License or the ability to obtain one.
- At least 1 year of experience working in the security industry.
- At least 6 months of experience in a security command centre or control centre setting.
- At least 6 months of experience administering security access software (e.g., Lenel, GE, DSC, Keyscan) alongside resource dispatching experience.
- At least 6 months of experience using integrated security systems (CCTV, access control, intrusion detection).
- Strong computer proficiency, including Microsoft Office, with a minimum typing speed of 40 wpm.
- Legal authorization to work in Canada. ## Nice-to-Haves
- Operational knowledge of alarm receivers and servers (e.g., BOSCH, Milestone).
- Experience working with Photo ID software, hardware, and HID card systems.




- Experience programming integrated software (e.g., Lenel, Bold, DSC, GE, Europlex, Keyscan). ## What's In It For You?
- Competitive compensation at $32.85 per hour.
- Uniforms provided at no cost.
- Ongoing professional development and training through Paladin's Learning Management System.
- Opportunities for growth opportunities in the field or in corporate roles.
- Extended health and dental benefits.
- Access to the Employee and Family Assistance Program.
- Exclusive corporate discounts. ## Why Join Our Team? Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This

job description
is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

📌 Security Command Centre Operator (Vernon)
🏢 Paladin Security
📍 Vernon