SUMMARY: Working out of a home-based office, the primary responsibility for this successful candidate will be to contribute expertise to the current sales team by possessing proven experience in the Group/FIT Tour Travel Markets, have established key relationships with receptive and FIT tour operators and an excellent understanding of existing tour travel trends including new and emerging markets, ability to solicit new accounts in domestic and international origin markets.

RESPONSIBILITIES:

- Represent Lake Louise Inn at annual tour travel trade shows including but not limited to: Rendezvous Canada, Canada’s West Market Place, Mountain Travel Symposium and other weekend consumer shows.
- Conduct outside sales calls, telephone solicitation and site inspections to build relationships and aggressively target the tour travel business according to the company’s goals;
- Work/collaborate with respective DMC’S and Tourism Bureaus to promote inbound travel to the Lake Louise Inn and Lake Louise destination;
- Close sales and meet long and short-term business goals indicated within company budget.
- Prospect new and emerging tour travel business by conducting FAM’S, business presentations, market research, competitive analysis and staying up-to-date on world travel trends and news;
- Expert knowledge of Banff/Lake Louise and the area’s top accommodation competitors for each tour travel segment in order to leverage hotel's relative strengths and competitive advantages for captured room nights;




- Input and maintain all client information in Delphi system as necessary;
- Participate in weekly sales meetings, pre-trade show meetings, training and other sales-related meetings
- Prepare weekly, monthly, quarterly and annual sales reports as required
- Assist the DOSM in the development of the sales strategic annual market plan, related presentations, compilation of competitive intelligence information and execution of items related to the sales operation
- Conduct account and market research and use to develop strategies to grow market share in specific segment.
- Other duties as required.

QUALIFICATIONS:

- Minimum 2 years of tour travel sales management experience with proven track record, established industry contacts and knowledge of marketplace
- Works well under pressure.
- Must be able to travel as sales calls will take place, but not limited to Montreal, Toronto, Vancouver and overseas.
- Hospitality Degree or Diploma an asset.
- Highly energetic and strategic seller with well-developed sales skills including excellent negotiation, prospecting, presentation, and verbal & written communication skills
- Strong organization skills and detail oriented, commitment to exceptional customer service
- Ability to work both independently and in a team environment.
- Computer literacy (excel, word, group booking systems, internet, email, Delphi).
- Must have a valid driver’s license, own transportation and willing to work flexible hours.

Job Type
Full time Pay: From $75,000.00 per year

📌 Tour & Travel Sales Manager (Lake Louise)
🏢 Lake Louise Inn
📍 Lake Louise