Customer service and billing expertise come together in this fully onsite Central Sanitation position in Sarnia, Ontario. Use ServiceCore and MS Office daily. As a Customer Service Representative, you will work under the General Manager’s supervision for Total Sanitation Services. The role supports customers through phone, email, chat, and in-person assistance. You will also manage orders, billing, account reconciliation, collections, and third-party uploads while coordinating with drivers and the Customer Service team.

Key Responsibilities
Respond to inquiries through phone, email, and chat Enter ServiceCore orders and update customer accounts Complete daily billing for assigned customer accounts Reconcile accounts and collect past due balances Assist in-person customers with account payments

Requirements:
Five or more years of customer service experience Billing experience is an asset Strong computer skills and MS Office knowledge Excellent organizational and time management skills Skilled, courteous communication under pressure Bring customer service, billing, organization, and communication skills to Central Sanitation’s Sarnia customer operations team. #J-18808-Ljbffr

📌 Full Time Customer Service Representative Representative (Sarnia)
🏢 Total Sanitation Services
📍 Sarnia