Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line Of Business:
Enterprise Enabling Functions

Pay Details:
$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

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- There is a pre-identified candidate for this role***

CUSTOMER

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- Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.

- Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.

- Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.

- Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed

- Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders





- Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.

- Manage the traceability of business requirements.

- Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value.

- Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.

- Lead workstreams and act as a project lead or subject matter expert for small-scale projects and initiatives.

- Support data quality, reporting, and business analytics initiatives through effective Salesforce utilization.

- Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

SHAREHOLDER

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- Ensure work meets associated regulatory and framework controls, standards, and best practices.

- Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.

- Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite.

- Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.

- Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.

- Support change management planning and activities, including those that ensure operational readiness.

- Support implementation and post-implementation planning and activities.

- Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.

- Provides support/oversight and guidance in the delivery of require

📌 Senior Business Analyst (Toronto)
🏢 TD
📍 Toronto