Support Amazon customers in person, by phone, and email while resolving delivery issues at a last-mile delivery warehouse. Work full time, 40 or more hours weekly.

As a Delivery Station Customer Service Associate, you will provide real-time, hands-on support for packages and delivery questions. You will connect customers with experts, guide delivery partners, and help improve customer experiences. The work includes written communication, judgment, and quick decisions.

Key Responsibilities:

- Communicate directly with customers in person, by phone, and email
- Resolve delivery issues and set appropriate customer expectations
- Provide accurate, concise written responses to customer concerns
- Inform delivery partners when customers reschedule deliveries
- Make effective decisions on behalf of customers

Requirements:

- Work a flexible full time schedule of 40 or more hours
- Carry, lift, push, and pull up to 49 pounds
- Stand and walk during shifts lasting up to 12 hours
- Frequently push, pull, squat, bend, and reach
- Work with variable noise and temperatures during shifts

Apply customer communication, logical problem-solving, and delivery support skills within Amazon’s logistics operation.

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📌 Delivery Station Customer Support Associate (Vancouver)
🏢 Amazon
📍 Vancouver