Support personalized banking experiences onsite at Desjardins through client service, financial guidance, and digital technology assistance. Help members feel welcome and satisfied. As a member and client experience advisory agent, you address needs, support financial empowerment, and promote cooperative values. You advise on banking transactions, Desjardins products, services, and distribution channels. You also offer personalized solutions while identifying business opportunities and referring specialized needs.

Key Responsibilities




Explain technological tools supporting independent transactions and operations Build business relationships through service delivery and activities Assist with fraud or irregularities and refer appropriate partners Stay current on standards, products, and services Follow compliance, security, and risk management rules

Requirements:
Related high school diploma Minimum two years of relevant experience French language knowledge required Action-oriented, effective communicator focused on customers Tech savvy with adaptable learning and situational adaptability Bring client service, banking transaction support, and digital technology skills to Desjardins as an onsite advisory agent. #J-18808-Ljbffr

📌 Full-time Customer Service associate (Thurso)
🏢 Desjardins
📍 Thurso