Deliver accurate banking services as an MSR I at UCCU, supporting member experience through professional communication and needs-based service. As a Member Service Representative I, you will answer questions, resolve requests, and offer Credit Union products supporting financial goals. You will open accounts, process transactions, assist with digital banking, and maintain relationships with members. Accuracy, care, and professionalism guide each interaction.

Key Responsibilities
Provide professional service through in-person and digital communications Open and maintain consumer auxiliary accounts Process deposits, withdrawals, payments, transfers, and card services Assist with online, mobile, and branch technology Maintain balanced drawers, audits, reports, and documentation

Requirements:
High school graduation or equivalent One to three years of related experience Working knowledge of account and loan services Excellent member service and communication skills Computer skills, solid typing, and detail orientation Support UCCU members with accurate transactions, digital banking assistance, financial service guidance, and dependable relationship management. #J-18808-Ljbffr

📌 Service Support Representative (British Columbia)
🏢 Love Where You Work
📍 British Columbia