Full-time Burnaby, British Columbia On-site CA$31/hr Posted Friday, 10/23/2026 Title: Security Operations Centre Supervisor Employment Type: Full-time Pay Rate: $31.00 per hour Site Overview Our Integrated Security Operations Centre serves as the central operational hub for dedicated client security monitoring. Utilizing contemporary CCTV technology, video monitoring software, and real-time response coordination, this facility delivers continuous oversight to protect client assets, maintain safety, and respond swiftly to emerging events. This is a working-supervisor position that combines hands-on CCTV monitoring duties with day-to-day team leadership and operational coordination. Supervise and support the monitoring team, ensuring continuous coverage and adherence to operational standards. Perform live CCTV monitoring and incident response tracking during

working hours
. Lead onboarding, sit-in training, and ongoing coaching for team members, providing initial performance feedback and guidance. Maintain, update, and draft standard operating procedures, workflows, and training materials. Monitor operational quality, identify trends or issue areas, and escalation reports to the Operations Centre Manager. Maintain clear,



professional communication with client representatives to align monitoring activities with client expectations. Valid British Columbia Security Worker License or Valid British Columbia Alarm Monitoring License. Minimum 1 year of supervisory or team lead experience in security, CCTV monitoring, operations, or a related environment. Strong computer skills and the ability to learn and navigate video monitoring software. Previous experience working within a security operations centre or remote monitoring environment. Experience developing standard operating procedures and workflows in a growing facility. Competitive compensation at $31.00 per hour. Paladin Security: We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment.

📌 Security Operations Centre Manager (Burnaby)
🏢 Paladin Security
📍 Burnaby