City of Coquitlam Cloud Infrastructure Analyst Regular Full-Time

About Us
One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As one of British Columbia’s largest and most dynamic municipalities, Coquitlam is home to a diverse and rapidly evolving community of more than 170,000 residents. Located in the heart of Metro Vancouver, Coquitlam combines established neighbourhoods, emerging urban centres, rapid‑transit connectivity and significant current community development with extensive parks, trails and natural areas. The City is experiencing substantial growth and transformation while continuing to focus on thoughtful city building, sustainable service delivery and an exceptional quality of life. Technology plays an essential role in supporting this growth and the services our community relies on. Our Information and Communications Technology team is advancing the City’s technology modernization, strengthening our infrastructure and developing our cloud capabilities. This work creates opportunities for skilled professionals to apply their expertise, improve how we operate and contribute to the next stage of the City’s technology environment. About You / What We Are Looking For The City of Coquitlam is seeking an experienced cloud infrastructure professional to join our Information and Communications Technology team as Cloud Infrastructure Analyst. This newly created position offers the opportunity to bring your Microsoft expertise into an evolving environment and help shape how the City adopts, manages and supports cloud services. Reporting to the Manager ICT Infrastructure, you will administer, maintain and optimize our physical, virtual and hybrid cloud infrastructure,



with a primary focus on Microsoft Azure and Microsoft 365. Working closely with infrastructure, networking, security and application colleagues, you will help keep critical systems secure, reliable and responsive while supporting cloud migrations and modernization initiatives. This is an opportunity for a hands‑on professional who understands both Azure infrastructure and Microsoft 365 administration. You bring practical experience with Microsoft Intune and PowerShell, together with the technical judgement to troubleshoot complex issues, automate recurring tasks and make improvements that strengthen performance, security and operational efficiency. You are comfortable working independently within established standards, assessing the implications of technical changes and knowing when to involve colleagues or escalation a decision. We are looking for someone who combines technical credibility with clear communication and a customer‑focused approach. You build effective relationships across technical teams, business units and service providers, explain complex information in approachable terms and follow through with practical solutions and clear documentation. Whether you are bringing experience from consulting, the private sector or public service, this role offers the opportunity to take ongoing ownership of your work and see its impact over time. For a cloud professional motivated by technical challenges,



modernization and meaningful public service, it is a chance to help build the capabilities the City will rely on in the years ahead. Provide day-to-day administration of physical, virtual and hybrid cloud infrastructure, with an immediate and primary focus on Microsoft Azure and Microsoft 365, while supporting potential future expansion into AWS or Google Cloud Platform. Deploy, configure, monitor and troubleshoot cloud resources, including virtual machines, storage, networking and databases. Monitor system performance, availability and capacity, and optimize cloud resources to improve performance and control operational costs. Support cloud migrations and modernization initiatives, contributing technical expertise to application onboarding and resource planning. Implement and maintain cloud security controls, encryption and compliance standards in collaboration with the appropriate technical teams. Manage modern device management and endpoint compliance using Microsoft Intune. Use scripting and automation to improve administrative processes and support consistent infrastructure management. Develop and maintain technical documentation, procedures, records and system configurations. Collaborate with networking, security and application teams, business units and external service providers to support reliable cloud‑based solutions. Complete work within established architecture standards, cybersecurity policies, change management procedures, budgets and service expectations, escalating significant changes or risks as appropriate. Ensure compliance with organizational policies and industry best practices. A university degree in Computer Science, Software Engineering, Information Technology or a related d

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