Lead storewide customer service at Hy-Vee by coordinating employees, schedules, merchandising, and compliance across an active retail workplace.

The Service Manager supervises employees across departments and supports smooth store operations. You will manage schedules, address customer issues, train workers, and oversee merchandising. This hourly position reports to store leadership and directs most store positions.

Key Responsibilities:

- Coordinate employees across store departments during leadership absences
- Plan schedules, assign duties, and follow up on completion
- Resolve customer issues promptly and professionally
- Train employees on policies, procedures, and duties
- Order merchandise, verify deliveries, and report discrepancies

Requirements:

- Must be at least 18 years old
- High school diploma or equivalent experience required
- Two or more years of related experience preferred
- Ability to solve practical problems and interpret instructions
- Ability to lead and develop a collaborative team

Bring retail leadership, scheduling, employee development, and customer service skills to Hy-Vee's storewide Service Manager position.

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📌 Hy-Vee Retail Service Manager (Ontario)
🏢 Hyvee.io
📍 Ontario