Customer service and billing expertise come together in this fully onsite Central Sanitation position in Sarnia, Ontario. Use ServiceCore and MS Office daily.

As a Customer Service Representative, you will work under the General Manager’s supervision for Total Sanitation Services. The role supports customers through phone, email, chat, and in-person assistance. You will also manage orders, billing, account reconciliation, collections, and third-party uploads while coordinating with drivers and the Customer Service team.

Key Responsibilities:

- Respond to inquiries through phone, email, and chat
- Enter ServiceCore orders and update customer accounts
- Complete daily billing for assigned customer accounts
- Reconcile accounts and collect past due balances
- Assist in-person customers with account payments

Requirements:

- Five or more years of customer service experience
- Billing experience is an asset
- Robust computer skills and MS Office knowledge
- Excellent organizational and time management skills
- Professional, courteous communication under pressure

Bring customer service, billing, organization, and communication skills to Central Sanitation’s Sarnia customer operations team.

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📌 Customer Service Billing Representative (Sarnia)
🏢 Total Sanitation Services
📍 Sarnia