As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, an elevated and unique experience, and robust client relationships. Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in
- store or remotely. Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them. Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc.). Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely. Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. Select the right products matched to client needs and benefits and effectively use cross and upselling techniques. Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities. Using knowledge of Gucci and our products, engage with clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. and clients’ segmentation to come up with the best possible solutions for our clients. Combines styling knowledge with the ability to offer products to best serve the client. Actively participate in all store operations such as stock maintenance,



stock inventories, etc. Adhere to all policies and procedures with a focus on loss prevention and operational excellence. Follow Company grooming guidelines at all times and according to Gucci standards and policies. Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. Manage general store administration and functionality. 2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. ~ Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. ~ Flexibility to work a retail schedule which will include evenings, weekends, and holidays. ~ Excellent commercial awareness and client attitude. ~ If you feel like us, grab this chance and be part of our community “Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.

📌 Customer Support Agent (Calgary)
🏢 BROBSTON GROUP
📍 Calgary