Build VIP guest loyalty through personalized service, relationship networking, and player rewards programs in a regular casino environment. Support memorable experiences while following company policies and procedures.

Under the Regional Marketing Manager, the Casino Host works with Operations Managers to develop guest relationships. You will welcome VIP guests, explain player card benefits, and support Prive Program enrollment. The position also uses Salesforce, CRM tools, and guest preferences to personalize service.

Key Responsibilities:

- Network with VIP guests and maintain personalized relationships
- Welcome guests at VIP events and provide special attention
- Promote player rewards cards and Prive Program enrollment




- Record guest preferences and special events in Salesforce
- Assist with events, dining, entertainment, and special arrangements

Requirements:

- Minimum two years of guest or customer service experience
- Exceptional interpersonal and communication skills
- Solid working knowledge of Microsoft Office
- Ability to safeguard confidential information
- Ability to obtain a Gaming License

Apply guest service, communication, and CRM skills to strengthen VIP relationships and support personalized casino experiences.

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📌 VIP Casino Host Guest Relations (Peterborough)
🏢 Great Canadian Entertainment
📍 Peterborough