If you’re looking for an innovative, forward-thinking, and rewarding insurance career in Manitoba, look no further than Brio Insurance.

Working for Brio Insurance means having fun, working with your friends, going above and beyond for your clients, and supporting your co-workers. We recognize and value each employee’s contributions to our success, which is why we offer competitive compensation including an annual bonus program, 100% company paid health benefits including a professional attire benefit, employer-matched pension plan, paid continuing education (including immersion courses), and career advancement opportunities within our brokerage.

At Brio Insurance, our culture code is:

- Do good

- Be better

- Own it

- Move forward

- Create fun

The Supervisor, Auto Insurance I is a member-focusedlocal Brand Championwho motivates, coaches and developsfrontline retail staff. They foster an environment with a positive andconsistent advice-based client experiencethatassiststhe branch in achieving its goals. Overseeing the daily workflow of the frontline retail operations, they ensure that all established policies and procedures are followed.
The Supervisor, Auto Insurance is also responsible for processing auto insurance policies and a variety of personal lines policies and intricate insurance contracts related to residential homes and personal belongings (at management discretion).

Key Responsibilities and Accountabilities

- Assist with internal training of new staff

- Supervises branch staff

- Maintain current auto extension book of business

- Quote new home business policies as required

- Write Sandbox Mutual Insurance Extension / Got Toys policies

- Identifies client needs and provides information on varying insurance packages such as risk coverage,



benefits and other policy features best suited to meet the client’s needs; works with clients to manage and reduce their risk.

- Recommends and implements a client’s insurance coverage, premiums and collects payment

- Promotes Brio Insurance products and services.

- Responds to emergencies and assists clients with their claims.

- Performs administrative duties such as batching, monitoring and ordering of supplies and promotional materials, and end of day balancing.

- Support the achievement of department and organizational goals as well as actively participates in regular staff meetings.

- Maintain open communication and cooperation with other staff to ensure a friendly and effective work environment.

- Maintain thorough knowledge of and adhere to organizational policies and procedures on risk management, confidentiality, security and fraud prevention.

- Organize, schedule and monitor client staff activities to ensure that maximum service levels are being provided to clients and that work flows smoothly.

- Establish performance standards in collaboration with the Managing Partner;evaluate performance of staff;identify training and development needs;participateinand deliver disciplinary actions.

- Ensure branch is adhering to Audit and compliance requirements.

- Resolve more complex problems and client complaints referred by staff to ensure the needs of clients and Brio/Interlake Insurance are met.

- Identify and recommend changes within the department to enhance clientservice and create efficiencies.

- Identify client needs and promote the appropriate products and services, referring when necessary.

- Collaborate with the Managing Partner to successfully roll outnewly established organizationalprocedures. Ensure activities conform to policies, procedures, legislation and regulations.

- Review (randomly) routine staff correspondence with clients to ensure professionalism and accuracy are adhered too.

- Provide input into the development of and support the achievement

📌 Supervisor, Auto Insurance (Steinbach)
🏢 Brio Insurance
📍 Steinbach