Serve Minnesota taxpayers as a Revenue Collections Officer 2 in St. Paul with clear communication, conflict resolution, and organized casework. This full time position offers hybrid telework eligibility.

The Minnesota Department of Revenue seeks a Revenue Collections Officer 2 for its Collection V Unit. You will provide service, guidance, and education while promoting tax compliance and collecting debt fairly. Six months of paid training covers Minnesota tax laws and customer service strategies.

Key Responsibilities:

- Research cases and review supporting documentation
- Process client correspondence accurately and promptly
- Negotiate payment arrangements with taxpayers
- Handle approximately 24 weekly hours of incoming phone calls




- Provide high-quality, respectful taxpayer service

Requirements:

- Two years of customer service experience
- Microsoft Office experience, including Word, Excel, Teams, Outlook, and Edge
- Experience resolving conflicts and collaborating with teams
- Independent problem-solving experience
- Clear communication, empathy, patience, and organized priority management

Apply your customer service, tax compliance, and communication skills as a Minnesota Revenue Collections Officer 2 in St. Paul.

#J-18808-Ljbffr

📌 Revenue Collections Officer Minnesota (St-Paul)
🏢 Minnesota Direct Care and Treatment
📍 St-Paul