Support public intake in Vancouver with Legal Aid BC, using active listening, legal information, and eligibility assessment skills. This is a full time term appointment.

The Intake Legal Assistant provides front-line contact and intake services through the Call Centre, courthouses, lock-up, and other offsite locations. You will identify legal issues, assess urgency, explain coverage and financial eligibility, and provide verified legal advice. The work supports clients facing barriers to service through Truth and Reconciliation and Equity, Diversity and Inclusion.

Key Responsibilities:

- Interview clients by phone and in person
- Complete applications and assess legal aid eligibility
- Explain coverage and financial eligibility criteria




- Refer complex applications to supervisors
- Provide client information and verified legal advice

Requirements:

- Grade 12 plus relevant legal or social science courses
- Minimum two years of relevant experience
- Typing speed of at least 40 words per minute
- Basic Microsoft Word and spelling skills
- Ability to support distressed and disadvantaged clients

Bring empathetic communication, sound judgement, and accurate intake skills to Legal Aid BC’s Vancouver client services.

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📌 Intake Legal Assistant Vancouver
🏢 Legal Aid BC
📍 Vancouver