Centre for Sexuality is a nationally recognized community-based organization delivering programs and services to normalize sexuality and sexual health across an individual’s lifespan and we partner with individuals and organizations for the benefit of our clients and communities. We teach, we train, and we advocate to support healthy bodies, healthy relationships, and healthy communities. We provide education, training, and counselling for everyone and have been leading the way in the areas of sexuality, healthy relationships, human rights, gender identity, sexual orientation, equality, and consent for over 50 years. The Client Services and Intake Coordinator is the first point of contact for clients, visitors, and community partners at Centre for Sexuality (C4S). This role helps create a welcoming, respectful, inclusive, and trauma-informed environment while connecting individuals with appropriate information, programs, and services. The role also provides front desk and general office administration, including inventory management, supply coordination, and building-related requests. Through responsive client service, organized intake processes, and reliable administrative support, the Client Services and Intake Coordinator contributes to an accessible and positive experience for everyone engaging with C4S. Greet clients, visitors, and community partners in a warm, skilled, and trauma informed manner. Provide information, basic support, and referrals to all walk ins, phone calls and email requests. Respond to email and phone call inquiries and questions about sexual health, sexuality and healthy relationships.



Answer and direct incoming phone calls and emails, responding to general inquiries about programs and services in a timely manner. Support client intake processes, including: Support counselors when needed with scheduling and waitlist management Consult with counseling staff and manager regarding urgent or high-risk situations as required Manage visitor sign-in procedures and support office safety and confidentiality practices. Serve as one of the primary points of contacts for building management, submit tickets for maintenance when required. A post-secondary education in social work, administration, human services, or a related field is an asset. Minimum 1-2 years of experience in intake, client support/systems navigation, client assessments and/or office administration. Knowledge of community resources and referral systems. Excellent organizational and time-management skills. Proven ability in building partnerships, fostering community relationships, and driving alignment in engagement initiatives. Demonstrated commitment to organizational values of social justice, self-determination, collaboration, and prevention. Ability to work some evening and weekends as needed. Employment Type: Full-Time, Permanent (35 hours per week) Centre for Sexuality is committed to employment equity and encourages candidates from diverse backgrounds, abilities, and experiences to apply. It is our intent to have a workplace that reflects the diversity of the communities we serve. If you require accommodation to apply, please contact Miriam Pirhalova, HR and Administrative Manager at mpirhalova@centreforsexuality.

📌 Program Manager, Customer Service and Customer Experience (Calgary)
🏢 Centre for Sexuality
📍 Calgary