Support Specialist (Toronto)

Support Specialist (Toronto)

30 Oct
|
Mohawk Medbuy
|
Toronto

30 Oct

Mohawk Medbuy

Toronto

Support Mohawk Medbuy’s Central West Region with member intake, sourcing facilitation, and accurate service coordination across nine hospitals. As a Member Support Associate, you will provide first-contact resolution and route requests effectively. You will manage lower-value, lower-risk team-oriented sourcing activities while liaising with MMC Sourcing Teams and hospital stakeholders. The work includes contract queries, system navigation, approvals, and sourcing documentation.

Key Responsibilities
Create intake tickets for hospital and MMC support requests Monitor resolutions and follow up with members Assist with contract queries and system lookups Enter project requests and route approvals electronically Coordinate sourcing tasks, commitments, and purchase requisition handoffs

Requirements:
Post-secondary degree or diploma One to two years in purchasing or sourcing Strong customer service and interpersonal skills Accurate organization, follow-up, and time management Proficiency with MS Office and multiple business systems Bring sourcing knowledge, customer service, and detailed coordination to MMC’s member support team serving Central West hospitals. #J-18808-Ljbffr

📌 Support Specialist (Toronto)
🏢 Mohawk Medbuy
📍 Toronto

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