HAYDEN Diamond Bit Industries Ltd. specializes in the design, manufacture and distribution of diamond coring bits and other diamond products for the world’s mining and exploration industry. We are seeking an experienced candidate for Quality Control Manager position based in Richmond, BC. Objective The Quality Control Manager will champion support and lead the quality management system, ISO standards and related activities and quality improvement initiatives. He is responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system. Additionally he will be responsible for supporting the development and maintenance of a customer-focused culture within the company. Responsibilities
- Work with other departments, to propose and develop quality goals and targets in the company’s strategic plan.
- Monitors and reports on how the QMS performance, including the publication of statistics regarding company performance against set quality metrics and making recommendations on how to improve the QMS performance.
- Identify and alert Management on quality issues and critical failures and take follow up actions in collaboration with interface departments and parties concerned.
- Develop, obtain buy-in from interface departments and Management approval, issue and implement company quality control (assurance) programs.
- Act as QMS Document Controller and Administrator in ISO Standards Certification. Take custody of record keeping of all Quality Department files.
- Plan and administer the annual external ISO audit and re-certification program.
- Ensure that all SQM data sheets and forms are properly completed by parties concerned and issue non-compliance notice to department heads for performance and discipline corrective actions.




- Work with interface departments to develop and update SOP/QSP.
- Develop and implement new SOP training plans and ensure effective training of new/revised SOPs.
- Develop and implement all material inspection system and protocols, process IQC and FQC system and protocol.
- Work with interface departments to identify Process/ Product quality control and improvement opportunities and develop projects for Operations Manager consideration and approval.
- Maintain, monitor and take remedial action on all Non Conformance Reports (NCRs).
- Ensure proper authorization and disposition of non-conforming parts/products as per SOP.
- Performs calibration for all applicable measuring equipment (Caliper, weigh scale, etc.) and maintain records.
- Conduct product test and evaluation using standardized protocols and methods.
- Ensures that customer product requirements and expectations have been accurately identified and properly documented as per QMS requirements; and the company is meeting or exceeding customer expectations.
- Provide failure analysis reports and recommendations to Sales/customers.
- Support Sales to strengthen customer value chain by prompt and effective resolution of customer complaints.
- Train all current QD staff.
- Shift scheduling and administer leave planning and staffing plan for QD staff under Quality Department.
- Provide effective leadership and supervision to QD staff.




- Consult with HR to manage all staff discipline and administration matters. Requirements
- Bachelor’s degree, preferably in Industrial or Mechanical Engineering.
- At least 3 to 5 years’ experience in any manufacturing production in supervisory position.
- Solid understanding about measurement tools, design drawing. Demonstrated strength in planning and execution.
- Proven track record in process control and quality functions in metal manufacturing.
- Demonstrated ability to manage ambiguity, set priorities, identify and address problems, meet deadlines, and stay within budget.
- Proficiency in computers and MS Suite and Excel.
- Strong interpersonal skills, good team skills in a multi-cultural environment.
- Self-driven and independent worker.
- Knowledge of statistics and application of statistical Quality Methods (SQM)
- Demonstrated ability to assimilate and analyze information.
- Good problem solving skills.
- Knowledgeable and skillful in change management. *Hayden Diamond Bit Industries is committed to providing the best quality product on time all the time. Our strength comes from working together with our customers, customizing our products with top quality materials using hi-tech engineering and utilizing advanced production techniques in order to maximize business relationships with our clients in the world’s mining and exploration industry. We are an equal opportunity employer.
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Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision care Work

Location:
In person

📌 Quality Control Manager (Richmond)
🏢 Hayden Diamond Bit Industries
📍 Richmond