30 Oct
|
Semtech Semtechcareers
|
Burlington
30 Oct
Semtech Semtechcareers
Burlington
Location:
Burlington Our Team: Semtech’s Signal Integrity Products Applications Team is a group of experienced, passionate and talented engineers tasked to support and deliver industry-leading integrated circuits. The Applications Team provide innovative solutions to enable Data Center and Wireless markets. We enable our customers and partners to achieve a new standard of product performance, overcoming complex problems in their system to accelerate their time to market. This is a team where learning is part of the job, and the opportunities to grow with the company are limited only by your desire to pursue them. Job Summary: The Applications Engineer supports our data communications business in delivering high quality, customer-focused solutions. The successful candidate will work alongside senior team members to design and execute experiments that prove, optimize, and support our products in the customer’s application, with a focus on customer support and new product introduction (NPI) support. The Applications Engineering function supports all phases of the product lifecycle, from Product Definition through to production validation and end-of-life. This role includes approximately 10% travel.
Responsibilities:
1. Customer Support (60%)
- Reproduce customer-reported issues in the lab and perform root cause analysis with guidance from senior engineers, communicating clear findings and next steps.
- Create technical customer collateral, including test reports, application notes, and input for data sheets and design guides.
- Support customer qualification testing by providing test procedures, collecting data, and helping interpret results.
- Respond to technical inquiries via email, phone, and web portal, ensuring timely and accurate resolution of customer questions.
- Participate in customer technical calls and remote debugging sessions to troubleshoot signal integrity, cable performance, and system integration problems,
building toward serving as a technical contact for customers.
- Collaborate with FAEs and sales teams on pre-sales technical requests, including performance characterizations, demonstrations, and feasibility assessments. 2. NPI Project Support (20%)
- Perform lab characterization and validation of new products on evaluation boards and in representative system environments.
- Interpret lab data results and derive actionable conclusions with guidance from senior engineers.
- Provide performance feedback to influence new product development and customer product improvements as the ‘voice of the customer’.
- Develop and maintain test setups and Python-based automation for lab equipment.
- Contribute to NPI documentation, including evaluation board user guides, test procedures, and characterization reports. 3. Training and Development (10%)
- Train field application engineers and sales teams on Semtech products, including features, key applications, and lab demonstrations.
- Prepare training materials such as presentations, demo setups, and technical FAQs based on lab findings and customer issues.
- Share common customer issues and lessons learned with field and sales teams so they can support customers more effectively. 4. Travel (10%)
- Perform onsite customer debug and support, working alongside senior engineers to resolve signal integrity and system integration issues at customer sites.
- Support product promotion through customer visits, product demonstrations, and technical discussions.
- Attend conferences and tradeshows,
addressing technical questions at product demonstrations. Minimum
Qualifications:
- Bachelor of Engineering in Electrical Engineering, Engineering Physics, or a related discipline.
- No prior work experience required. Co-op or internship experience in a lab or test environment is an asset.
- Familiarity with RF and signal integrity fundamentals, including exposure to VNA measurements through coursework, co-op, or project work.
- Exposure to test equipment such as Bit Error Rate Testers, oscilloscopes, and network analyzers is an asset.
- Knowledge of Python, or the ability to learn it, to create equipment drivers for control and automation of lab equipment.
- Strong written and oral communication skills.
- Effective time management and ability to work in a quick-paced environment. *The intent of this
job description
is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.
* *All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
* *We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
* We may leverage Artificial Intelligence (AI) tools to enhance efficiency during candidate screening, assessment, and recruitment. Final hiring decisions remain with our Hiring Teams, not AI systems. A reasonable estimate of the pay range for this position is $70,000
- $75,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.
📌 Associate Applications Engineer (Burlington)
🏢 Semtech Semtechcareers
📍 Burlington