Ez Service is recruiting a Truck Service and Parts Advisor For this position You would be the primary liaison between customers and service technicians, managing repair orders, scheduling, and customer communication to ensure effective service and high satisfaction. Customer Interaction: Greet customers, answer service calls, and discuss vehicle issues to determine necessary repairs or maintenance Scheduling and Coordination: Schedule service appointments, assign jobs to technicians, and manage repair order sequences Estimates and Approvals: Provide accurate cost and time estimates, explain additional work if needed, and obtain customer approval before repairs Communication: Keep customers updated on repair progress, changes in estimates, or delays, maintaining high customer satisfaction Documentation: Prepare detailed repair orders, maintain service records, and ensure all paperwork is complete Team Collaboration:



Work closely with service technicians and managers to ensure smooth workflow and adherence to safety policies Additional Duties: Perform final quality checks, explain invoices, and handle any other tasks assigned by management Required Skills and

Qualifications:
Strong customer service and communication skills to explain technical information clearly Basic mechanical knowledge to understand vehicle issues and recommend services Organizational skills for scheduling, documentation, and managing multiple repair orders Ability to work in a fast-paced environment and meet performance targets as well as being able to work unsupervised. Pay: $20.00-$25.00 per hour

Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care Work

Location:
In person

📌 Service Advisor (Fort Lawrence)
🏢 Ez service
📍 Fort Lawrence