We are looking for a reliable, friendly, and motivated individual to join our team as a part-time front desk agent / Night auditor. The ideal candidate will have excellent customer service skills, strong communication skills, attention to detail, and the ability to work independently.
Responsibilities:
- Greet guests and provide friendly, professional customer service.
- Handle guest check-ins, check-outs, and reservations.
- Answer phone calls, respond to inquiries, and assist guests with their needs.
- Process payments and maintain accurate guest accounts.
- Complete daily paperwork, balance transactions, and preform night audit procedures.
- Address guest concerns and resolve issues professionally.
- Maintain a clean and organized front desk and lobby area.
- Preform cleaning and other duties as required.
Qualifications:
- Previous hotel front desk or customer service experience is an asset but not required.
- Strong communication and organizational skills.
- Basic computer knowledge and ability to learn reservation software.
- Comfortable handling cash and processing payments.
- Ability to multitask and work independently.
- Dependable, punctual, and detail oriented.
- Strong problem solving skills and a positive attitude.
- Must be available to work overnight shifts, weekends, and holidays as scheduled.
Job Type
s: Part-time, Permanent, Casual Pay: From $15.00 per hour
Benefits:
- Flexible schedule
- In office parking
Experience:
- customer service: 1 year (preferred) Work
Location:
In person
📌 Night Auditor/Front Desk Agent (Red Deer)
🏢 RED DEER INN & SUITES
📍 Red Deer
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