Job Overview We are seeking a dedicated and compassionate Resident Services Manager to oversee the daily operations of our housekeeping, new resident engagement and customer service. The ideal candidate will possess strong leadership skills and a background in senior care, ensuring that residents receive the highest quality of care and support. This role requires a proactive approach to managing resident needs while fostering a warm and welcoming environment. Responsibilities
- Supervise and lead a team of support staff to ensure optimal resident services.
- Oversee the room inventory and readiness for move ins
- Manage residents requests for additional services as needed.
- Manage daily operations of resident services to ensure compliance to company standards.
- Conduct regular assessments of resident satisfaction and address any concerns or issues promptly.
- Facilitate training and development opportunities for staff to enhance their skills in senior care.
- Foster a positive community atmosphere that promotes social engagement among residents. Requirements
- Proven experience in a leadership role within senior care or assisted living environments.
- Excellent supervisory skills with the ability to motivate and manage a diverse team effectively.
- Familiarity with budgeting processes and financial management within a residential setting.
- Exceptional communication skills, both verbal and written, to interact effectively with residents, families, and staff.
- Commitment to providing compassionate care to seniors while maintaining their dignity and independence. If you are passionate about making a difference in the lives of seniors and possess the necessary skills to lead our dedicated team, we encourage you to apply for this rewarding opportunity as a Resident Services Manager.
Job Type
Full time Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care Work
Location:
In person
📌 Resident Services Manager (Regina)
🏢 Trinity Manor
📍 Regina
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