Overview The Customer Service Representative supports customers by answering questions, explaining options, and helping resolve concerns with clear, courteous communication. This role combines customer service, accurate data entry, and attentive phone etiquette to create a helpful experience and keep information organized. Responsibilities
- Respond to customer inquiries, listen carefully, and provide clear, accurate information in English.
- Enter and update customer details and interaction records, checking information for accuracy.
- Identify customer needs, analyze concerns, and guide conversations toward suitable products or services.
- Use sales and upselling approaches when appropriate, while keeping recommendations relevant to customer needs.
- Your impact: Clear,



accurate support helps customers move forward and gives colleagues reliable information for follow-up. Qualifications Required: Clear communication, patience, basic computer skills, accurate data entry, and qualified phone etiquette support effective customer interactions and dependable records. Preferred: Customer service experience, analysis skills, sales or upselling ability, and multilingual or bilingual communication, including Spanish, can help you serve a broader range of customers and contribute to a responsive team. Pay: $17.60-$31.86 per hour Expected hours: 40.0 per week

Benefits:
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match Work

Location:
In person

📌 Customer Service Representative (Mississauga)
🏢 Global Anti-Theft Security Systems
📍 Mississauga