Who we are: Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and focus heavily on digital visibility and community engagement. We are looking for Lead Dental Administrators to join our growing team across multiple locations in the GTA. We are looking for experienced, organized, and patient-focused dental professionals who enjoy working in a fast-paced clinical environment and can provide exceptional service to patients. Key Responsibility:
- Oversee daily clinic operations, including opening and closing procedures, office organization, inventory, and supply management.
- Maintain accurate patient records, documentation, and office correspondence while ensuring confidentiality.
- Provide excellent patient service by addressing inquiries, concerns, and complaints professionally.
- Manage appointment scheduling, confirmations, cancellations, reminders, and patient flow to maximize clinic efficiency.
- Verify insurance coverage, submit claims, follow up on outstanding claims, and assist with billing, payments, collections, and patient accounts.
- Provide day-to-day leadership and support to administrative staff, including scheduling, onboarding, training, and performance development.
- Coordinate with dentists, hygienists, dental assistants, and management to ensure smooth clinic operations and effective communication.
- Monitor clinic productivity, appointment utilization, collections, and other key performance indicators (KPIs) to support clinic goals.
- Identify opportunities to improve operational efficiency, patient satisfaction,



and overall clinic performance.
- Support patient retention, marketing initiatives, referral programs, and promotional activities as required.
- Ensure compliance with company policies, PHIPA, infection prevention and control (IPAC), and applicable workplace health and safety requirements.
- Perform additional administrative, supervisory, and operational duties as assigned by management. The Ideal Candidate Will Have:
- A minimum of 2 years of experience in dental administration, reception, or treatment coordination preferred.
- Strong knowledge of dental terminology, office procedures, scheduling, and patient management.
- Experience with dental insurance and claims is an asset.
- Excellent communication, customer service, and organizational skills.
- A professional, friendly, and patient-focused approach.
- Strong computer skills and the ability to learn dental practice management software.

What We Offer

- A professional, supportive, and team-oriented work environment
- Opportunities for professional growth and development
- A patient-focused workplace where your experience and contribution are valued If you have dental office experience and are looking for an opportunity with a growing dental team, we would love to hear from you. *Compensation will be commensurate with experience and qualifications.
* We thank all for applying. However, only short-listed candidates will be contacted. Equal Prospect Employer: We are committed to providing an inclusive and welcoming workplace for all individuals. We encourage applications from all qualified candidates, including those with disabilities. If you require accommodation during the application process, please let us know. This posting is for an existing vacancy. Pay: $20.00-$25.00 per hour Application question(s):
- Are you legally eligible to work for any employer in Canada?
- How many years of experience do you have working in a dental clinic? Work

Location:
In person

📌 Lead Dental Administrator (Mississauga)
🏢 One Dental Burlington
📍 Mississauga