Welcome Members at GoodLife Fitness in Ottawa with strong customer service, front desk expertise, and transparent communication. This part-time role supports a positive Club experience.

As a Customer Service Representative, you will greet Members and Potential Members, manage arrivals, answer questions, and support Club operations. You will use Club systems, handle calls, book appointments, and explain Memberships, services, products, and amenities. The role also includes Fit-Fix Starter sessions and maintaining a clean, safe environment.

Key Responsibilities:

- Greet Members and check them in for workouts
- Welcome Potential Members and direct them appropriately
- Answer calls, take messages, and book appointments
- Resolve Member questions, issues, and concerns
- Complete cleaning tasks and required Club runs

Requirements:

- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills
- Knowledge of the fitness industry

Support GoodLife Fitness Members through welcoming service, front desk knowledge, accurate systems use, and effective communication in Ottawa.

📌 GoodLife Fitness Front Desk Motivator (Quebec City)
🏢 GoodLife Fitness
📍 Quebec City