Support Fringe Theatre box office operations in Edmonton using ticketing systems, staff guidance, and strong customer service communication skills.
The Assistant Box Office Manager supports festival box office services for Fringe Theatre. This position assists with staff organization, training, customer service, and Festival pass execution. The work spans pre-Festival, Festival, and holdover sales while coordinating with the Box Office Manager, departments, vendors, volunteers, and stakeholders.
Key Responsibilities:
- Organize and supervise Festival box office staff
- Assist with training staff, team leaders, and volunteers
- Resolve Festival patron customer service issues professionally
- Set up and tear down Festival Box Office sites
- Prepare and submit the Festival final report
Requirements:
- Familiarity with box office and ticketing systems
- Strong written and verbal communication skills
- Team-oriented approach when working with others
- Ability to provide guidance and direction
- Ability to work in a busy festival atmosphere
Bring ticketing knowledge, communication skills, and customer service focus to Fringe Theatre's Edmonton Festival box office.