Lead Lids store performance through sales expertise and customer service while guiding associates during the Store Manager's absence.

As an Assistant Store Manager, you support people, customer experience, operations, and inventory management. You will use LIDS Training Programs, set goals, manage staffing, resolve customer concerns, and execute selling strategies. The role also includes cash handling, store opening and closing, visual merchandising, and technology audits.

Key Responsibilities:

- Act as manager on duty when Store Manager is absent
- Train associates, set goals, and provide regular follow-up
- Lead selling strategies to achieve sales targets and KPIs
- Resolve customer feedback, escalations, and urgent requests
- Execute store operations, merchandising, and inventory procedures

Requirements:

- Ability to produce sales results while minimizing loss
- Robust interpersonal and professional verbal communication skills
- Ability to work unsupervised
- Ability to occasionally lift up to 50 pounds
- Ability to operate computers and mobile Point-of-Sale systems

Bring sales leadership, customer service, associate training, and operational discipline to Lids as Assistant Store Manager.

📌 Lids Assistant Store Manager (London)
🏢 Lids
📍 London