Deliver exceptional resident service as a Concierge in Rhapsody's luxury rental community, using robust communication and problem-solving skills daily.

You will welcome residents, guests, vendors, and neighbours while representing the property and promoting community. The role includes resident services, inquiries, events, amenities, and communication logs. You will also support social media, blogging, and internet presence.

Key Responsibilities:

- Welcome residents and guests and answer the Concierge phone line
- Address inquiries, concerns, and after-hours package pickups
- Provide information about the community and surrounding area
- Assist with resident events, amenities, reservations, and initiatives
- Maintain confidentiality, presentation, logs,



and property standards

Requirements:

- High school completion or general education degree
- Two or more years in upscale customer service preferred
- Strong communication, listening, and problem-solving skills
- Professional demeanor, integrity, diplomacy, and sound judgment
- Flexibility for rotating evening and weekend schedules

Represent Rhapsody with discretion, organization, and exceptional customer service while supporting residents, amenities, events, and community communication.

📌 Luxury Residential Concierge (Toronto)
🏢 Rhapsody-Property-Management-Services-4
📍 Toronto