Coordinate vaccine appointments through CanImmunize while answering public calls for Emergency Medical Care Inc. in Nova Scotia. Deliver accurate, confidential service.

This casual position supports vaccine booking and public information services within Medavie Health Services. You will schedule, reschedule, and cancel appointments for COVID-19, influenza, pneumococcal, meningococcal B, shingles, and RSV vaccines. The work requires customer service, data entry, organization, multitasking, and attention to detail.

Key Responsibilities:

- Answer incoming calls from the public
- Schedule vaccine appointments using CanImmunize
- Explain vaccine services, eligibility, locations, and booking methods




- Refer callers to appropriate health resources and programs
- Document interactions in software and daily call logs

Requirements:

- Grade XII plus one year related experience
- Or recognized one-year secretarial or business program
- Knowledge of Windows, Word, spreadsheets, and databases
- Excellent organization and flexibility meeting workload demands
- Robust interpersonal skills, confidentiality, and attention to detail

Use CanImmunize, customer service, and organizational skills to support accurate vaccine access across Nova Scotia.

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