Manage healthcare security communications in Burnaby as a full-time Dispatcher, coordinating calls, radio traffic, incidents, and responses onsite. Clear writing and calm decision-making matter.
Paladin Security's Operations Centre is a centralized communications hub supporting healthcare security operations. As a Healthcare Operations Centre Dispatcher, you will take calls, dispatch resources, write reports, and coordinate responses. The centre connects guards, management, and client leadership.
Key Responsibilities:
- Handle incoming phone calls and radio communications professionally
- Dispatch alarm responses within designated timeframes
- Escalate emergencies and critical issues to management
- Document response details and compile incident reports
- Log hourly safety check-ins under applicable policies
Requirements:
- Minimum typing speed of 50 WPM
- Proficiency with Microsoft Word, Excel, and Outlook
- Solid written and verbal communication skills
- Ability to prioritize, multitask, and manage time
- Prior security, call centre, or customer service experience preferred
Support Paladin Security healthcare operations through accurate dispatching, incident reporting, and composed communication in Burnaby.