FedEx seeks a customer service representative skilled in direct customer assistance, accurate information, and administrative support. The interview position includes sales promotion.

This customer-facing position provides information and assistance while completing administrative duties for effective operations. You will support continued sales and identify potential incremental revenue wherever possible. FedEx Express and Ground products and services knowledge is preferred. Canadian Customs regulations knowledge is also preferred.

Key Responsibilities:

- Provide accurate information to customers through direct interaction
- Assist customers with service-related questions and needs
- Perform administrative duties supporting efficient operations




- Promote continued sales during customer interactions
- Generate potential incremental revenue wherever possible

Requirements:

- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem-solving, and negotiation skills
- Ability to operate in a PC Windows environment
- Ability to complete required training and mandatory testing

Use customer assistance, communication, administration, and sales skills to support FedEx customers and efficient daily operations.

📌 FedEx Customer Service Representative (St. John's)
🏢 FedEx
📍 St. John's