Serve HVAC customers through counter sales, phone, email, and fax while applying product knowledge and accurate order processing skills.
Daikin Comfort Technologies Distribution, Inc. seeks a Customer Service/Inside Sales Representative for Branch Operations. This representative sells products and services to prospective and established customers. You will identify needs, answer technical questions, create solutions, and support smooth sales transactions through customer communication and detailed order entry.
Key Responsibilities:
- Provide customer service through walk-ins, phones, emails, and counter discussions
- Process orders, purchase orders, payments, quotes, and delivery dates
- Recommend alternate products based on cost, availability, or specifications
- Communicate product launches, services, prices, supplies, and discounts
- Coordinate shipments and expedite deliveries when needed
Requirements:
- Five-plus years of progressive sales and customer service experience preferred
- Five-plus years of HVAC industry experience preferred
- High school diploma or GED; some college preferred
- HVAC certification preferred
- Microsoft Office and database application knowledge
Use HVAC knowledge, customer service, and accurate sales processing to support Daikin customers and branch operations.